Privacy Policy

This privacy policy ("Policy") applies to the mobile application HShark VPN ("App") provided by Hshark VPN ("We" or "Us"), and governs the collection, use, and disclosure of personal information we receive from users ("you" or "user") of the App.

By using the App, you agree to the collection and use of information in accordance with this Policy. We may update this Policy from time to time, and it is your responsibility to review this Policy periodically for any changes.

Information Collection and Use

Our App does not collect or store any personal information from you. We do not require you to provide any personal information such as your name, email address, or phone number to use the App. Any information you provide voluntarily while using the App, such as feedback or support queries, will be used solely to respond to your inquiries and improve our services.

Third-Party Services

The App uses certain third-party services that may collect, use, and share your information. These services include:

  1. Google Play Services: The App may access and utilize certain Google Play Services APIs for functionality and to enhance user experience. Google Play Services may collect and process information as described in their privacy policy.
  2. AdMob: We use AdMob to display advertisements within the App. AdMob may collect and use information about your device, such as device identifiers and IP address, to provide targeted advertising. You can learn more about how AdMob collects and uses this information in their privacy policy.
  3. Google Analytics for Firebase: We use Google Analytics for Firebase to track and analyze usage of the App. Google Analytics for Firebase collects various usage and performance data, but it does not collect personally identifiable information. You can learn more about how Google Analytics for Firebase collects and uses data in their privacy policy.
  4. Firebase Crashlytics: We use Firebase Crashlytics to understand and analyze crashes and other issues within the App. Crashlytics may collect and analyze certain crash-related data, but it does not collect personally identifiable information. You can learn more about how Crashlytics collects and uses data in their privacy policy.

Security

We take reasonable precautions to protect the information received from users of the App. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Links to Other Sites

The App may contain links to other websites. If you click on a third-party link, you will be directed to that site. Please note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you discover that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to remove that information from our servers.

App Issue Resolution Message

We apologize for the inconvenience caused. We are aware of the issue with the app's in-app experience and we are actively working to resolve it. We are committed to providing a stable and satisfying user experience, and we are taking steps to fix any broken functionality within the app.

We understand that crashes, force closings, freezes, or other abnormal functioning are not acceptable and we are working diligently to address these issues. We have taken note of the examples provided and will ensure that the app meets the required standards.

We appreciate your patience and understanding as we work to resolve this issue. If you have any further questions or concerns, please feel free to contact us at hshark.panda@gmail.com. Thank you for your support.

Sincerely, The HShark VPN Team

Contact Us

If you have any questions or suggestions about our privacy policy, please contact us at hshark.panda@gmail.com.

By using HShark VPN, you acknowledge that you have read and understood this Policy and agree to its terms and conditions.

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